Returns & Refunds Policies
Return and Refund Policy
Last Updated: [Date]
Thank you for shopping at Aniss Edurich. We appreciate the trust you have placed in us. Our goal is to ensure you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we are here to help.
▪︎ Returns
You have [X] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at [customer-service@example.com] to obtain a return authorization. Please include your order number and the reason for the return.
▪︎ Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
▪︎ Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
▪︎ Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [customer-service@example.com]. We will work with you to resolve the issue promptly.
▪︎ Exchanges
If you need to exchange an item for a different one, please contact our customer service. You will be responsible for any price difference and applicable shipping costs.
Contact Us
If you have any questions about our return and refund policy, please contact us at [customer-service@example.com].